Book of Tradition

Product lead times
5 to 10 business days home delivery.
Registered mail 14 business days.
Free shipping 5 to 10 business days for purchases over 250 NIS

Cancellation of a transaction – You can receive a refund (except shipping fees) for canceling a transaction on an item that will be returned and sent to us within 2 business days from the date of receipt, according to the date on the delivery confirmation (no matter when the delivery date arrives, it is the determining date), the item can be sent back by registered mail, in the packaging sent to you, to: Yona Green 9 Petah Tikva Lidi Oshrit Biton Tal 0505929811
Or reach us directly by appointment at 050-5929811

• When returning a product that is not due to a defect, a refund will be given minus 5% or NIS 100, whichever is lower.

• To exchange or return an item, it must be sent back to us up to 14 days from the date of receipt, depending on the date on the shipment confirmation (no matter when the shipment date arrives), the item returned up to 14 days from the date of receipt will be given the option of exchange or receive a credit for redemption on the site.

• Replacement of items purchased on sale can be done up to 5 days at the latest.

• No refund will be given when buying holiday items.

• In the Holiday category, there is no return and no credit, items from the category can be exchanged up to 5 business days.

• In every return / exchange, make sure that the item has not been used at all and that the product is in the original box, no items that have been used and/or damaged will be replaced or credited.

• Any cancellation or return, at the same time as sending the item, please notify us via email [email protected] or WhatsApp 0505929811.

• The refund will be made up to 14 business days from the date of arrival of the item, on a credit card paid with.

• For a debit card or a card that cannot be credited, only credit will be given.

• There is a warranty for a defective product and it will be replaced with a working product if sent to us within 14 days, if the same product is not in stock you will be given the option to receive another product of your choice or full credit. (When canceling a transaction, shipping charges will not be refunded)

• In case of cancellation of a transaction, and shipping was free on sale, the shipping price will be deducted.

Fun shopping
Tiferet Yaakov.

Home delivery 5-10 business days 35 NIS.
For purchases over 250 free shipping.
Registered mail 25 NIS.